Some Flair passengers have filed complaints after an extended layover in the Dominican Republic when their return flight to Toronto was cancelled on August 17 due to severe weather in Toronto. Passengers told CTV News Toronto that the airline said its next available flight to Toronto would not depart for two weeks. While other airlines had flights available, the stranded passengers were not rebooked until three days later. Flair rebooked some passengers on Air Canada flights, while others were rebooked on WestJet flights. It’s a little unclear, but it appears that by rebooking passengers on new flights, Flair met its obligation to uphold passenger rights under Transport Canada standards. Still, passengers had to pay for their hotel and other travel expenses for the extra days they had to wait. On the other hand, depending on the schedule and availability, the cost of booking a new return flight could be equal to the extra costs they incurred. What do you think? Should airlines cover hotel and meal costs during flight disruptions if passengers cannot be rebooked on the same day they originally intended to travel?
