Finance company recognized for dealer satisfaction among captive mass-market automotive financiers in the JD Power 2024 US Dealer Financing Satisfaction Study SM
Deerfield Beach, Florida, Aug. 27, 2024 (GLOBE NEWSWIRE) — Southeast Toyota Finance (SET Finance), the captive financing company for Toyota’s 177 dealers in Alabama, Florida, Georgia, North Carolina and South Carolina, was ranked No. 1 in dealer satisfaction among captive mass market prime automotive finance lenders for the second consecutive year in the JD Power 2024 U.S. Dealer Financing Satisfaction Study.
“It is an honor to once again be selected as a top-ranked auto lender by JD Power,” said Bill Shope, President of SET Finance. “At our core, we are a relationship-first company. This recognition is especially meaningful because it demonstrates the commitment and dedication our employees have to ensure our programs and support align with our dealers’ goals. As the automotive industry rapidly evolves, we are leveraging new technology to further enhance our connections and improve the industry-leading services we provide to Toyota dealers in the Southeast.”
The 2024 U.S. Dealer Financing Satisfaction Study is based on responses from 4,472 auto dealer finance professionals. The study, conducted from March through May 2024, measures auto dealer satisfaction across five lender segments: captive premium-prime; captive mass market-prime; non-captive national-prime; non-captive regional-prime, and non-captive subprime. SET Finance ranked first in dealer satisfaction among captive mass market-prime lenders, with an overall dealer satisfaction score of 889, 79 points (on a 1,000-point scale) above the No. 2 ranked lender.
As the first auto finance company established in the United States for an import automaker, SET Finance, part of World Omni Financial Corp, has been providing financing to Toyota dealers and their customers since its inception in 1981. The company offers a wide range of financing and leasing options and has always focused on two goals: to support its customers and help them get behind the wheel of their dream car, while also providing solutions to Toyota dealers in the region so they can better serve their customers.
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About JD Power
JD Power is a global leader in automotive data and analytics, providing industry intelligence, consumer insights and consulting solutions for the automotive and select non-automotive industries. JD Power leverages its extensive proprietary data sets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize their business performance.
Founded in 1968, JD Power has offices in North America, Europe and Asia Pacific. For more information about the company’s business offerings, visit JDPower.com/business. The JD Power auto shopping tool is available at JDPower.com.
About Southeast Toyota Finance
Southeast Toyota Finance (part of World Omni Financial Corp.) is a corporate-owned financial services company focused on providing an exceptional dealer and customer experience to Toyota customers in the Southeast. The company offers a wide range of products and services to Toyota’s 177 dealers in Alabama, Florida, Georgia, North Carolina and South Carolina. Southeast Toyota Finance is the leading provider of financing and leasing options for new Toyota vehicles in its service area, consistently ranking among the top in market share and dealer satisfaction. The company emphasizes strong dealer relationships and customer service, and offers financing, retail and leasing programs, as well as graduate and military discount programs that encourage customer and dealer loyalty. The company’s dealer loan portfolio includes inventory financing, real estate and construction loans.
CONTACT: Allison Collett Southeast Toyota Finance (954) 254-8025 [email protected]
